Using 269bet Terms & Conditions

1General Terms & Conditions

By using the 269bet website and mobile application, you agree to these terms and conditions. 269bet is an online gaming platform offering slots, Live Casino, Sports Betting, and fish games to users in Bangladesh.

These terms and conditions constitute a legal agreement between 269bet and the user. Every member is responsible for reading and understanding these terms before using any service.

• You must be at least 18 years old to use this platform.
• Each person may register only one account.
• All information provided at registration must be accurate and up to date.
• 269bet reserves the right to update these terms and conditions at any time.
• If you do not agree to the terms, please refrain from using your account.

2Account Registration

To open an account with 269bet, you must register with accurate personal information. Accounts created with false or incorrect details may be closed at any time and any balance may be forfeited.

Information required for registration:

• Full name (as it appears on your national ID)
• Active mobile number
• Date of birth (for age verification, 18+)
• Valid email address
• Strong password (at least 8 characters, including numbers and special characters)

If a single person is found to operate multiple accounts, all accounts will be suspended and all bonuses and winnings will be voided. Members are solely responsible for the security of their own accounts.

3Bonuses & Promotions

269bet regularly offers a variety of bonuses and promotions. Each bonus comes with its own terms, which you should read carefully before claiming. Accepting a bonus constitutes acceptance of its associated terms.

General bonus rules:

• The welcome bonus is available to new members only.
• Every bonus comes with a wagering requirement — you must place a specified amount in bets before any withdrawal.
• Bonuses have a fixed expiry date and will be automatically cancelled if not used in time.
• Any attempt to abuse or exploit bonuses will result in account suspension.
• 269bet reserves the right to modify or cancel any promotion at any time.

4Deposits & Withdrawals

269bet supports deposits and withdrawals via popular Bangladeshi mobile banking services, including bKash, Nagad, and Rocket. All transactions are secured with encryption.

Deposit Rules:

• Minimum deposit amount is BDT 500.
• Deposits are generally credited to your account instantly.
• Only payment methods registered in your own name may be used.
• Deposits from third-party accounts will not be accepted.

Withdrawal Rules:

• Minimum withdrawal amount is BDT 1,000.
• Withdrawal requests may take up to 24 hours to process.
• Identity verification (KYC) must be completed before your first withdrawal.
• Withdrawals can only be made to the same method used for the deposit.
• 269bet may request additional verification for suspicious transactions.

5Gaming Regulations

All games at 269bet are powered by internationally certified RNG (Random Number Generator) technology, ensuring every outcome is fully fair and random.

• In the event of a technical error during a game, the bet may be voided.
• Any attempt to exploit software bugs or glitches to win will result in account closure.
• 269bet has a zero-tolerance policy for any manipulation of game outcomes.
• The dealer's decision is final in all Live Casino games.
• If a match is cancelled in Sports Betting, your stake will be refunded.

6Security & Privacy

269bet takes the protection of your personal information and financial data seriously. We use 256-bit SSL encryption and never sell or share your data with third parties.

• Change your account password regularly.
• Avoid logging in over public Wi-Fi.
• Report any suspicious activity to the support team immediately.
• Read our Privacy Policy to learn how your information is used.

Your information is used solely to provide services, prevent fraud, and meet legal obligations. For more details, please see our Privacy Policy Read.

7Responsible Gaming

269bet believes gaming should be a source of entertainment. We encourage all members to play responsibly and provide a range of tools to help them do so.

• You can set deposit limits in your account settings.
• You can activate a temporary break or self-exclusion at any time.
• If you experience problem gambling, contact 269bet support.
• 269bet is strictly for users aged 18 and above.

8Account Closure & Suspension

269bet reserves the right to temporarily or permanently close any account under the following circumstances:

• Violation of terms and conditions.
• Registering with false information.
• Attempting fraud or deception.
• Operating multiple accounts.
• Misuse of bonuses.
• Misconduct toward other members or staff.

Members may request account closure at any time. Any remaining balance will be available for withdrawal, though bonus balances will be forfeited.

9Dispute Resolution

If you have a dispute regarding a transaction or game result, contact 269bet customer support first. The support team will review the issue within 48 hours.

• Use live chat or email to raise a dispute.
• Disputes must be raised within 30 days of the incident.
• 269bet retains game logs and transaction records, which may be reviewed when necessary.
• If you are not satisfied with the support team's decision, you may escalate to senior management.

10Terms & Conditions Updates

269bet reserves the right to update these terms and conditions at any time. Any changes will be announced on the website and communicated to registered email addresses.

Continued use of the platform after any changes takes effect will be considered acceptance of the updated terms. If you do not agree to the new terms, you will have the option to close your account.